FAQ | The Wheel Warehouse Inc - Factory Original Wheels, Used Wheels, OEM Rims

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The Wheel Warehouse Inc frequently asked questions

ACU-TRU™ Frequently Asked Questions

FAQs

Got Questions? Read our FAQs section below or feel free to call us at 1-800-941-6400 or 937-291-2332 and speak with an ACU-TRU certified representative.

Do you paint wheels?

Yes! Our facility repairs and refinishes wheels of all varieties everyday. We have certified painters on staff ready to match any painted finish you may have.

click here to see some of our work

Can any and every wheel be repaired?

No, every wheel cannot be fixed, but most can. Welding and grinding a rim usually costs $50. There is no charge for wheels we cannot fix.

Is the wheel weakened by the straightening process?

Rarely. Studies have shown that the ACU-TRU™ wheel straightening process actually strengthens the temperment of the wheel. With 15 years or wheel straightening experience, you can be sure that your wheel will come out like new at The Wheel Warehouse Inc.

Why don't you use a lathe to get perfect runout?

Some others wheel companies get a wheel close and than machine the bead down to get "perfect" runout. We don't recommend the process for two reasons.

1. Removing material to get better runout gives you a thinner wheel, which can be prone to fracturing and can obviously only be done a few times. Wheels repaired with our process can be repaired again and again. Just ask some of the stunt riders we sponsor. Those guys know how to bend a wheel.

2. Using a lathe tends to be a quick fix for a big problem sometimes resulting in safety hazards for you and your family.

Who do you recomend to ship wheels through?

We use UPS.

Ship your wheels with a note; containing your name, address and telephone number to:

4600 Gateway Circle
Dayton, OH 45440
local phone - (937) 291-2332
toll free - (800) 941-6400
fax - (937) 291-9862

How long have you been doing this?

Since 1995. Long enough to master the side to side bends that no one else seems to be able to fix. See about us to learn more about our wheel straightening history.

ACU-TRU The Nations First Standardized Rim and Wheel Quality Control System

Pontiac used Grand Am chrome wheels

Safe and reliable remanufacturing guidelines are adhered to throughout the Rim and Wheel repair process.

Lateral Run out is corrected to within .005 for a smooth and safe ride.
New Wheels, Used Rims, and Remanufactured Aluminum, Alloy, Steel, and Chrome Rims all pass through the same Quality Checks.
ACU-TRU Wheels are used by Brigdestone Firestone of North America due to their exactness, consistancy, and reliability.
The tests performed on tires require a consistant baseline or a trouble free wheel. This enables the tire company to address quality of ride issues in the development of their tire lines.